Frustrating

[ithildin]

I like teaching / training, but I also expect people to take notes and at least try to do it on their own after having shown them how to do it multiple times.

 

Getting snitty with me when I ask you if you've looked at your notes and your answer is no, is extremely aggravating, not to mention making me wonder if I made a poor hiring decision. Especially when this isn't the first time this scenario has played out.

Posted via LiveJournal app for Android.

Comments

[engraceable.livejournal.com]

Sad, isn't it?

[pat-t.livejournal.com]

Oh, that's bad. Sorry it's so frustrating.

[caitriona-3.livejournal.com]

Yes! THIS! Hello?!?

I hated training at my old job. I was the senior girl, so I got to do the training. I had one who NEVER read her frickin' notes and another one who never TOOK them!!

I told my boss I wanted out of the training business...yeesh!!

[spiffikins]

The first job I got after college, I was trained for a week by the girl who was leaving. I did the job for a few months, and they they hired another person under an unemployment insurance program to get people back into the workplace and get training - our office didn't have to pay her salary, so they brought her in and told me to train her on my job, since I was going to fill in for another person for her vacation for 2 weeks.

I spent 2 weeks training this woman - it was SO frustrating. I remember calling my mom in the evenings, and just being devastated that I was *SO* bad at training this person - what was I doing wrong?

Meanwhile, the woman I was replacing gave me one afternoon of training on her job - which was, similar to mine, but had a bunch of extra steps that I had to learn, and then she left for 2 weeks.

For 2 weeks, I did her job, while the new person (with 2 weeks of training) did my job...ish. We staggered our lunch hours so that there would be phone coverage - and during the 1.5 hour lunch she took (yes, it was the government, we got 90 minute lunch hours) I would zip over to her desk and catch her up, because she was so far behind.

I took it so personally, that I could *not* get this person trained. Once the other woman came back from vacation, this new person was transferred to another department - I saw her a few weeks later and she was so much happier there - in her words, my job had "too much paper involved".

When I left, they brought in another new person to replace me, and I had 2 weeks to train her - and she was SO much better - she took notes, she learned, and I felt like I was able to *communicate* - and I finally realized it wasn't ALL my fault that the first person didn't get it - man I felt better about that :D

anyway, long rant, just to say - I feel your frustration and hope it gets better!

[lilliew.livejournal.com]

Been there. Done that. You might see if their notes are accurate enough for them to follow or perhaps they need to document it better for themselves and others. Some people just suck at note-taking.

But hugs, it's frustrating being a manager at times. I've found that trying to be positive and putting the onus on the employee to fix their issues tends to work best through gentle but firm reminders, but oh it's so hard to not get upset with them when they don't. Sigh.

[starhawk2005.livejournal.com]

*pets you* Some people just don't like to work. *points to most of my former students*

God Forbid people should READ. That's, just, waaaay too unexciting.

*sarcasm*

[ithildyn.livejournal.com]

[ head desk ]

[ithildyn.livejournal.com]

Thanks :)

[ithildyn.livejournal.com]

Wish I could get out of it.

[ithildyn.livejournal.com]

Thank you!

[ithildyn.livejournal.com]

Yeah, we have to have a 'talk' tomorrow. I'm sure she'll give me attitude.

[ithildyn.livejournal.com]

She's just so stubborn. And I would never have the sort of attitude she has with a supervisor.

[tpena19.livejournal.com]

So annoying, I agree. I always want to smack people like that.

[starhawk2005.livejournal.com]

Entitlement!h0rdom is rampant, I tells ya. *shakes head*